2018/11-27   Times of browsing：403 times

All customer - centric, service above everything

Honor war

2018.11.27

Working together, fighting for the glory

Haiqi is imperative!

The autumn wind blows the leaves, and the raindrops fall and ripple. Recently, Luo Qi, chairman of Haiqi, together with Zhou, Director of Huawei Project Department, attended the 2018 Huawei Greater China Terminal MKT Supplier Conference. After that, Haiqi urgently convened an internal meeting of Huawei project.

At 2:00 PM on November 25, 2018, the leaders of provinces and regions, business managers, specialists, front-line supervisors, office work, logistics and other links of Haiqi Huawei project, as well as the middle management and senior executives of the company, attended this meeting and had an in-depth discussion and study on how to solve the shipment requirements of Huawei project and the speed of building stores.

As we all know, Huawei is one of the best enterprises in the world. Whether it is scientific and technological innovation or internal management system, Huawei is a model for many enterprises to learn from.

Haiqi has become one of Huawei's suppliers with years of cultural background, solid technology and excellent service attitude. In the process of cooperation with Haiqi, we have learned from Huawei's ideas and methods, improved work efficiency through the tacit understanding established through long-term cooperation, and made efforts to achieve a win-win situation. Although there have been big and small problems in the process of cooperation, we always adhere to the attitude of reflection and introspection, and are committed to solving all the details of the process of building the store. In this meeting, we have made solutions for the speed of building the store and the delivery demand.

Haiqi wants to be a leader in the exhibition industry, and we have the belief to achieve our goal! At present, we should not only strengthen the comprehensive strength on the basis of the strength of the enterprise, but also comprehensively improve the team spirit and cohesion. What should Sea Cream do to become a leading industry supplier? In view of the focus of this meeting has been summarized and sorted out, a review!

1

Key words: improve performance appraisal satisfaction

The speed of building stores is proportional to the share:

The scale expansion based on the establishment of stores can improve the organization degree of enterprises, give play to the advantages of scale and occupy the market share. Only the expansion of enterprise scale, can enhance the market share of sea cream. Speed is the key to satisfaction!

Response speed is proportional to satisfaction:

As a supplier, Haiqi needs to quickly respond to the market demand and ensure the direction and competitiveness of development. The development speed of society is changing rapidly, so optimizing the allocation of resources and accelerating the response speed is an indispensable part.

Service awareness is directly proportional to satisfaction, and store building quality is directly proportional to satisfaction:

Let's put these two things together. Enterprises rely on "genuine" service quality and integrity and other aspects to win the market. At present, the manufacturing industry has entered the transformation era, we must have their own core competitiveness, in order to achieve better and stronger, and product quality and service quality is undoubtedly an important condition to test our comprehensive strength!

Plan achievement is directly proportional to satisfaction -- Overseas, four provinces and five regions adopt performance appraisal to achieve healthy competition:

Why do we take the way of performance appraisal for management? First of all, planning should be more than just planning. Planning should be results-oriented. I heard a word called "add value", that we are in the process of performance improvement, not only need to increase the business department of the real operating performance, but also improve the staff's quality and ability, and improve work methods and procedures, the most important thing is that we should build and strengthen the atmosphere and results oriented management concept, Performance - oriented, customer - oriented, structure - oriented deep in the people's hearts, and the plan to achieve the need for our collective efforts of all the people!

2

Key words: Efficiency is the life of an enterprise

Efficiency is the life of an enterprise. Product quality and response speed are the basic conditions for the long-term development of enterprises. As a kind of ideology, service is an effective way to improve efficiency, which directly reduces the cost.

The stability of product quality, the improvement of service awareness, the speed of market response, reasonable cost control and other comprehensive efficiency improvement is to expand the market, stable enterprise development of a solid foundation.

3

Key words: full-line personnel to achieve healthy competition

Improve the department management system, satisfaction assessment management

Core department assessment management, talent ladder and echelon construction

Shang Yang believed that "punishment should be given more seriously if it is less serious, if it is less serious, and if it is more serious, 

it is called punishment to go to punishment, and punishment to accomplish the task" (Shang Junshu · Jin Ling).

In other words, the system management must make good use of punishment. If severe punishment is imposed on minor crimes, minor crimes will not occur and serious crimes will not occur, so as to achieve the effect of deterring punishment with punishment and getting things done without punishment.

The above Haiqi has formulated a clear reward and punishment system, with the original intention of hoping that the team can achieve the results we expect through the trust and encouragement of the enterprise. We also encourage people to pay attention to the process of control before and during the event, and do not wait to achieve good results and then trace back to the source, long before it is too late. This is like the relationship between the process and the result, the process is necessary for the result, the result is necessary for the process.

4

Key words: professionalism and flexibility

The efficiency of a thing can show a person's professionalism, professionalism, flexibility in dealing with affairs and communication and coordination ability. When we do things, whether we can think before customers, avoid mistakes that should not happen, and realize the mistakes that may happen and stop them in time, on the one hand, it is a test of our flexibility in doing things.

In fact, all the above want to express or a sentence. Truly do everything to customer - centered, service above everything. Remember Hai Qi's corporate culture: Thanksgiving customers, pay attention to service.

The competition of Haiqi in the future is the competition of the industrial chain, and our opponent has never been our friend, but ourselves. When we CAN truly achieve the quality first, sunshine procurement, speed execution, high-end human services described in the conference, will the ideal of "based in China, serving the world" be far away?

At the end of the meeting, Zou Yu, general manager of Haiqi, led Haiqi executives and other elites to make a solemn and impassioned oath that they would lead the team to accomplish the company's goals, unite as one, and work together with Haiqi to create a better future. 2019 is a critical year for sea ice cream. Pull together and fight for honor, Haiqi is imperative!